Cancellation Policy

Last Updated: September 09, 2026

At Packi, we understand that you may need to cancel an order. Please review the following cancellation terms.

1. Cancellation Window

  • Standard Orders: Can be cancelled within 12 hours of placing the order.

  • Custom or Personalized Orders: Can be cancelled within 6 hours, provided processing has not started.

  • Shipped or Out-for-Delivery Orders: Cannot be cancelled.

2. How to Cancel an Order

To request a cancellation, contact Packi as soon as possible with your order number and contact details.

Website: https://packi.in/
Phone: +91 6269690969 
Email:

We will confirm the status of your cancellation request as soon as possible.

3. Refund for Cancelled Orders

  • If cancellation is approved before processing, a full refund will be issued.

  • If the order is already being processed, a partial refund may apply after applicable charges.

  • Approved refunds are generally processed within 7–10 business days, depending on the payment provider or bank.

4. Non-Cancellable Orders

The following orders may not be cancelled:

  • Orders already shipped or out for delivery.

  • Custom or personalized products after processing has started.

  • Products marked as Final Sale or Clearance.

5. Exceptional Circumstances

Cancellation requests affected by events such as natural disasters, courier disruptions, or emergencies will be handled case-by-case.

6. Contact Us

For questions regarding cancellation or refunds, please contact us:

Website: https://packi.in/
Phone: +91 6269690969 
Email:

Address:
102, Arham Residency,
96-A Anurag Nagar, LIG Link Road,
Indore, Madhya Pradesh – 452010, India